FREQUENTLY ASKED QUESTIONS

ORDERS & PAYMENTS

Simply browse our collections, select your preferred size and color, and add the item to your cart. Once ready, proceed to checkout where you can securely complete your purchase.

We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

We process orders quickly to ensure timely delivery. If you need to make changes, please contact us within 12 hours of placing your order.

Shipping & delivery

Yes, Palmique ships worldwide. Delivery times and shipping costs vary depending on your region.

International delivery usually takes 7–14 business days, depending on your location and customs procedures. During peak seasons or sales periods, delivery may take slightly longer.

Once your order is shipped, you will receive a tracking link via email to follow your package in real time.

Returns & Exchanges

We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached. For hygienic reasons, swimwear must be tried on over underwear.

Yes, we offer exchanges for different sizes or colors, subject to availability. Please reach out to our customer care team to arrange this.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

products & sizing

Please refer to our Size Guide available on each product page. If you’re between sizes, we recommend choosing the larger size for comfort.

Our swimwear is crafted from premium fabrics: 80% polyamide, 20% elastane, ensuring comfort, durability, and a flattering fit.

Rinse after contact with saltwater or chlorine, hand wash in cold water with mild soap, and dry flat in the shade. Avoid tumble drying, ironing, and prolonged exposure to direct sunlight.

BRAND & SUSTAINABIlıty

Our collections are designed with a Mediterranean spirit and produced in trusted, ethically conscious facilities.

Yes, we are committed to responsible production practices, mindful material sourcing, and timeless designs that encourage longevity over fast fashion.

customer support

You can reach us at hello@palmique.com or through our Contact page. We aim to respond within 24 hours on business days.

Yes, all Palmique orders are carefully wrapped. You may also request special gift packaging at checkout.

We welcome collaborations that align with Palmique’s vision. Please email us with your proposal.